Frequently Asked Questions

How much is shipping?

It’s FREE for all orders over $35 within the U.S.!

For purchases below $35 shipping costs vary depending on shipping location and carrier. Typical shipping time within the U.S. ranges from 2 to 10 days after order is processed.

What is your return policy?

We love our products and think you will too! If you don’t enjoy your first order, let us know so that we can help you return or exchange your products within 14 days of receipt for a full refund.

In fact, we’re so confident that you’ll love our soaps that we’ll even cover the cost of return shipping for your first order.

Please note that we’re not able to accept returns or exchanges for orders shipped internationally, or for our mini stacks. In addition, expedited shipping fees are non-refundable.

What is the difference between MUCK soaps and commercial detergent bars?

Muck soaps are made with simple ingredients. We use a mixture of nurturing organic oils and lye. The lye combines with the oils and turns the mixture into soap.  Commercial brands use a mix of harsh chemicals and sulfates to create something that resembles soap.

What are the differences between each different collection of soap?

Our different collections serve different purposes.  Our aromatics series gives a nice aromatherapy experience, while our healing series helps with different problematic skin. Our all in one series is great for people who like to travel light or  people who are on the go.

Is MUCK cruelty-free?

Yes! We never test on animals ever. 

What does it mean to subscribe to MUCK?

When you select to subscribe on a specific soap bar, this will guarantee that you get that bar every week or month (whichever is specified when ordering).  

Is MUCK made with sulfates?

No. Muck soaps are not made with any sulfates.

Is MUCK made with parabens?

No. Muck soaps are not made with any parabens.

Is MUCK made with phthalates?

No. Muck soaps are not made with any phthalates.

Where are the soaps made?

Our soaps are all made in the USA.

Can I expedite my order?

Yes you can for an additional fee. Shipping cost vary from state to state.